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Free Features Included in Our VOIP Phone Plans

THREE WAY CALLING

Three-way calling allows you to create a conference call between yourself and two other contacts.

1. While you are on a call, press the flash button or switch hook on your phone.
2. When you get a dial tone, dial your second contact.
3. When the second contact answers, press flash or the switch hook again.
4. Simultaneously, you and your two contacts will be connected on a conference call.

Three-way calling behaves like two individual phone calls made from your account at the same time, and is included in VideoCaller’s phone plans at no extra charge.

CALL HOLD

A call may be placed on hold, in which case the connection is not terminated but no verbal communication is possible until the call is removed from hold.

CALL TRANSFER

A call transfer enables the user to relocate an existing call to another telephone or attendants console by using the transfer button and dialing the required location.

FOLLOW ME ~ FIND ME

Follow Me ~ Find Me is a call hunting feature that allows you to enter additional phone numbers to ring in sequence. Example: When a call comes in, and you are not at home, the call rings your mobile phone. If there’s no answer, the call rings your office number. If there’s no answer, the call is directed into your voicemail box.

FREE FAX RECEPTION

Free Fax Reception enables you to send and receive fax messages through your home Voip phone number. This is a shared Voice / Fax line.

E911 SERVICES

"Enhanced" 911 (E911) Service automatically routes caller information to emergency personnel at local Public Safety Answering Points ( PSAPs).

E911 call data is routed as emergency traffic and is accompanied by E911 caller information, and this can only be accomplished when the customer REGISTERS the location (Home Address) of their phone.

*Please read "ALL" of VideoCaller’s NOTIFICATION AND DISCLOSURE OF 911 AND E911 CAPABILITIES

UNIFIED MESSAGING

Unified messaging is the integration of several different communications media, such that users will be able to retrieve and send IP phone ,voice, fax, and e-mail messages from a single interface.

GREAT INTERNATIONAL RATES

Save on International calling because of our very low International rates. Save even more with our 6 secs billing (Calls to Mexico are charged at 60 secs intervals).

REAL-TIME BILLING INFORMATION

Real-time billing is the capability of doing business in real time, where up-to-the-minute information is instantly available, and can be acted on immediately in response to your needs.

ONLINE ACCOUNT MANAGEMENT

VideoCaller’s Online Account Management allows you to access and manage your account 24/7. You can monitor call activity of incoming and outgoing calls and duration, payments, view and change your account details and listen to your voice messages

CHOICE OF AREA CODES

VideoCaller’s phone service is available nationwide, so choosing a new number in your local calling area or selecting a number anywhere else in the country isn’t a problem. If you would like to keep your current number, please check transfer my existing number when purchasing a phone plan.

FREE CALL WAITING

Call Waiting allows you to accept an incoming call while you’re already on a phone call. This feature places your first call on hold while you answer the second incoming call.

FREE VOICE MAIL

Voice Mail takes a caller’s message when you can’t answer the phone. You will receive a message waiting indicator to let you know that a message has been left for you. A Voice Mailbox is not password protected until you initialize it by following the tutorial prompts to select a password and personalized greeting.

FREE PERSONAL E-MAIL

Fast, Reliable and Spam Free Personal Email. Have no advertisements or pop-up offers, and to help keep your personal email inbox uncluttered. Example: yourname@videocaller.com

FREE CALLER ID

Caller Identification or "Caller ID" allows a person receiving a phone call to see who is calling before answering the phone. As the caller, this service lets you identify yourself to the person you are calling.

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Jan 06, 2009, 4:22 PM (EST)